How can I track my order? 21 August 2019 09:01 Updated You will receive a tracking ID (shipment number) along with the shipping confirmation. In the e-mail, click on “Show my orders”. Here, you will find your shipment number. You can follow your order on the Swiss Post Track & Trace home page with this number. Related articles How will you send my order? Can I also pick up my order at a 123mobile point of sale? Where can I receive information on my order? My order couldn’t be delivered – what do I do? I’ve received the wrong delivery – what can I do?