The ordered product (or the complete order if several products were purchased) must be new, in its original packaging, and without defects. For example, if you have accidentally ordered or received a wrong product, this counts as a legitimate reason.
It is not possible to return just one part of an order.
(For example, if you have ordered a smartphone and a charging cable, you cannot only return the charging cable In this case, please return the complete delivery and place a new, correct order.)
c/o ALSO Schweiz AG